ConnectWise – Product Roadmap & Long-term Growth Outlook

  • Private Equity
  • TMT
  • North America

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Former VP at ConnectWise LLC

Key Insights

  • Given the cost-cutting nature this macro environment has induced, the MSP channel, and subsequently ConnectWise, should be fairly well-positioned to managed macro headwinds
  • ConnectWise’s valuation is certainly within the USD 6-8bn range, with the specialist noting that when Datto was purchased in June 2022, it garnered the same valuation even though its revenue stream was lower than ConnectWise’s current revenue stream
  • Product segments can be broken down into three categories – Manage, Automate and Cybersecurity, with the specialist roughly estimating the revenue split among the three as 40%, 40% and 20%
  • Specialist echoes ConnectWise’s relationship ecosystem with its MSP partners as a strength and noted that while churn will always occur, ConnectWise’s net retention has been steadily improving over the past several years



You discussed changing hands, so just another PE sponsor. We saw a prominent sponsor eliminated from the selection process recently. According to a source, the minimum price set by it was too low. When we think about a valuation of ConnectWise, some have speculated in the USD 6bn-8bn range. Would you agree with this valuation? What characteristics make the company such an attractive asset for a buyer to pursue?

SP: Datto’s valuation was around USD 6bn-8bn also, and if we look at the revenue size of Datto at that point of time when the acquisition happened, it was lower than the current revenue stream that ConnectWise is able to generate. Also, look at the profitability. Obviously the valuation is based on a couple of factors. The cash flow that the company generates, the demand for the products, and obviously there’s no market capitalisation here because this is not a listed organisation, but if I compare it with Datto then I think a valuation of around USD 5bn-7bn is definitely on the cards, I would say. Having said that, this also depends upon the negotiation that happens between the seller and the buyer.

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What are your thoughts on the Datto-Kaseya merger? Has this shaken up the competitive landscape whatsoever? Again, Fred Voccola has been very vocal about Kaseya’s growth and industry leader perception, and he’s sidestepped questions around MSPs within the Datto ecosystem leaving for competitors. Is that something you’re seeing? If so, how much of an opportunity could there be for ConnectWise to capture frustrated Datto customers from Kaseya?

SP: The focus is there, but I don’t have the strategic plan or the strategy that the organisation is adapting to take that route, so I don’t have much information. I shared what I knew.

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