UCaaS Market Dynamics – Competitive Outlook & Growth Trajectory

  • Public Equity
  • TMT
  • North America


Executive at Avaya Holdings Corp


  • Operating environments for UCaaS vendors such as Cisco (NASDAQ: CSCO), Microsoft (NASDAQ: MSFT), RingCentral (NYSE: RNG), 8x8 (NYSE: EGHT), Vonage, Zoom (NASDAQ: ZM), Avaya (NYSE: AVYA), Mitel and others
  • Adoption trends across market segments, highlighting macro headwind impacts
  • Pricing dynamics and UCaaS vendor margin outlook
  • Long-term outlook and product evolution – potential product convergence of CCaaS and CPaaS into XCaaS functionalities


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