Divisional leader at Vodafone Group plc (SP 1) and senior executive at Presidio Inc (SP 2)
- Twilio's (NYSE: TWLO) operating environment – QoQ and YoY demand trends across SMS, voice, video, email and messaging APIs (application program interfaces)
- Flex CCaaS growth prospects – enterprise go-to-market and necessary product improvements
- Twilio Engage adoption expectations
- 2022 outlook – competitive landscape and CaaS convergence
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