Among the biggest anticipated shifts is a significant, and potentially long-term, reduction in both international and domestic high-margin business travel. Although, at the time of writing, leisure travel has gained momentum, one expert interviewed by Third Bridge Forum predicts that a considerable portion of business revenue will be lost indefinitely. “If business revenue goes down 5-10%… that will impact supply, it will impact networks, things like that, and it’s pretty easy to see that happening,” the former JetBlue Airways Corp executive said. Even if a vaccine becomes available, business travel may not return to pre-pandemic levels, which could prove problematic for the industry given business travellers represent a significant chunk of industry revenues. For example, 35% of Delta Air Lines’ revenue comes from business class tickets.
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