Interview Synopsis

B2B payments update Visa, Mastercard & American Express

  • Public Equity
  • Financials
  • North America

To understand more about the B2B payments landscape and how it could progress, Third Bridge Forum interviewed a former VP from American Express Co. The discussion covered the market size and segments, differing strategies, and the outlook for 2020 and beyond.

Digital B2B payments: leveraging data to create new opportunities

Giving an overview of the key trends and drivers, the specialist noted that most innovation has centred on consumer transactions. Although B2B “dwarfs” consumer in terms of market size, many of the processes are still manual and paper-based. However, “there is a flurry of investment to try to digitise those flows and, more importantly, to use the digitisation to leverage the data that’s sitting inside these flows, to monetise it in multiple different ways.”

There are differing company strategies, with Visa and Mastercard looking into providing supporting infrastructure for B2B payments, “to enable banks, issuers and other third parties to build product on top of their core rails”. Meanwhile, American Express and Discover are taking a “product-based route”.

There is “a big opportunity to further monetise client relationships beyond the pure payment transaction”. This could involve using customer data to offer pay-later services or protection against currency volatility. In addition, the regulatory changes taking place in Europe and Asia-Pacific, among other places, could drive opportunities.

Looking more towards the future, the conversation moved to whether B2B payments will be derived more from partnerships with accounting software companies or the banks themselves, as well as the merits of Visa’s B2B Connect scheme. M&A activity could still be taking place “where banks or larger application players are buying smaller application players”.

To access all the human insights from Third Bridge Forum’s B2B Payments Update Visa, Mastercard & American Express Interview, click here to view the full transcript.

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The information used in compiling this document has been obtained by Third Bridge from experts participating in Forum Interviews. Third Bridge does not warrant the accuracy of the information and has not independently verified it. It should not be regarded as a trade recommendation or form the basis of any investment decision.

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