Open Roles

Head of Account Management EMEA

Company Overview 

Third Bridge was founded on the belief that human insights drive intelligent investment decisions.

To make the right investment decisions, our clients require access to the most relevant experts and their insights – we enable this through private consultations and exclusive content drawn from expert interviews.

Our clients consist of some of the largest private equity funds, hedge funds, mutual funds and management consulting firms, who are serviced by a team of over 900 employees located across eight global offices.

Third Bridge operates in a global, multi-billion-dollar market with double digit annual growth and has consistently received accolades for Great Places to Work and the top 100 fastest growing companies.

Position Overview

This role is not for someone without ambition and considerable drive! You will already be well-versed and adept in the challenge of selling subscription services in a highly competitive market to extremely demanding clients across all product lines throughout EMEA. You will gain enjoyment from, and have a deep understanding of, client relationship management as well as finding innovative ways to embed ourselves within our client’s organisation. As a superlative coach and leader the successful candidate will take responsibility for overseeing the EMEA Account Management function.

Responsibilities

  • Managing and developing a team of Account Managers and Associates
  • Identify areas of improvement to provide training and development to all team members in the London office
  • Assisting employees with negotiating commercial terms with clients, identifying and building relationships with influencers, sponsor users, decision makers and budget approvers
  • Working closely with the Research, Product, and Account Management teams to proactively push product to individuals within our client base who have not previously been consumers of our services
  • Mitigating account attrition by proactively identifying at-risk accounts and develop a turnaround strategy
  • Working closely with the product owners along our various business units to set regional usage targets and priorities
  • Lead change management, proactively identify bottlenecks and propose solutions
  • Working closely with other international offices to maximise growth for the firm and reach internal profitability targets

Skills

  • Strong ability to lead a team of Account Managers with various levels of experience
  • Demonstrable skill in successfully training, developing and coaching employees in all facets of Account Management life cycle including: client relationship management, commercial negotiations and account strategy
  • An understanding of the private equity, hedge fund and mutual fund investment process
  • Experience managing multiple accounts within a subscription-based business model
  • Proven expertise in creating and implementing successful account planning strategies
  • Client management skills incorporating a customer-centric attitude, and excellent communication and interpersonal skills
  • Experience managing multiple accounts within a subscription-based business model
  • Strong motivation and flexibility is required in order to function in a fast-paced environment
  • A self-starter, with a diligent and proactive approach to their work with demonstrable evidence as a business partner to a variety of stakeholders
  • Able to work well within a team, under pressure and with a positive attitude

Qualifications

  • Hold an undergraduate degree
  • Professional experience working within the financial services industry
  • At least three years of experience managing successful Account Management teams


The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.