Research
FORUM TRANSCRIPT

Conversation AI – Enterprise Chatbots & Customer Service Software – Emerging Generative AI Solutions & Potential Impacts

  • Multi Asset
  • Multi Sector
  • Global
PREMIUM

Specialist

Former executive at Intercom

Agenda

  • Headwinds and tailwinds from recent AI revolution on enterprise chatbot vendors
  • Product leaders and likely long-term winners and losers
  • Enterprise budget and spending trends for conversation AI software as adoption continues
  • Timeline for further commercialisation of generative AI tools

Questions

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